Your Data, Your Rights
Privacy Policy
Last updated: June 2026
We are a publication that believes in transparency — about ingredients, materials, and yes, about how we handle your personal information. This policy tells you exactly what we collect, why we collect it, and what you can do about it.
Who we are
Shake Media Hub is a conscious lifestyle brand publication and directory operated from Johannesburg, South Africa. Our website is www.shakemediahub.com.
For the purposes of South Africa’s Protection of Personal Information Act (POPIA) No. 4 of 2013, Shake Media Hub is the Responsible Party — meaning we determine the purpose and means of processing your personal information.
What information we collect
Information you give us directly
- Email address — when you sign up for our newsletter, request brand directory pricing, or contact us via our enquiry forms
- Name — when you fill in a contact or enquiry form
- Business details — if you are a brand applying for a listing in the ShakeHub Directory (company name, website, contact details)
- Message content — anything you write to us in a contact form or email
Information collected automatically
- Cookie data — small files placed on your device when you visit our site (see Cookie section below)
- Analytics data — pages visited, time spent, device type, approximate location (country/city level), referral source — collected via Google Analytics 4
- IP address — automatically logged by our hosting provider (Hostinger) for security purposes
We do not collect: payment card details (all transactions are handled by third-party payment processors), sensitive personal information such as health records, race, or political views, or any information from children under 18.
Why we collect it & what we do with it
- Email address (newsletter) — to send you our editorial content, brand features, and updates. You can unsubscribe at any time via the link in every email.
- Email address (pricing enquiry) — to respond to your ShakeHub Directory enquiry. We do not add you to our newsletter without your explicit consent.
- Contact form details — to respond to your message. We do not use these for marketing without your permission.
- Analytics data — to understand how our content performs and improve the site. This data is aggregated and anonymised where possible.
- IP address / server logs — for website security and to diagnose technical issues. Not used for marketing.
Who we share your information with
We do not sell your personal information. Ever. We share data only with the following categories of service providers, and only to the extent necessary to operate the site:
- Email marketing platform (Flodesk) — to manage and send our newsletter. Governed by their own privacy policy.
- Website hosting (Hostinger) — your data is processed on servers operated by Hostinger. They do not use it for their own purposes.
- Analytics (Google Analytics 4) — anonymised browsing data is shared with Google. You can opt out via your browser settings or a Google Analytics opt-out browser add-on.
- Affiliate networks — when you click an affiliate link, the receiving brand or network may place a tracking cookie on your device. See our Affiliate Disclosure for details.
All third-party service providers we use are required to handle your data securely and in accordance with applicable data protection law.
Cookies
Our website uses cookies — small text files stored on your device. Here is what we use and why:
- Essential cookies — required for the website to function. Cannot be switched off.
- Analytics cookies (Google Analytics) — help us understand visitor behaviour so we can improve content. You can decline these.
- Affiliate tracking cookies — placed by affiliate networks when you click a product link. These allow us to be credited for referrals.
- Preference cookies — remember your cookie consent choice so we don’t ask you every visit.
When you first visit our site you will be presented with a cookie consent banner. You can accept all cookies, decline non-essential cookies, or manage your preferences at any time.
How long we keep your data
- Newsletter subscribers — for as long as you remain subscribed, plus 30 days after unsubscribing to process the removal
- Contact/enquiry form submissions — up to 12 months, or until the matter is resolved
- Analytics data — 14 months (Google Analytics default retention period)
- Server logs — 90 days
Your rights under POPIA
As a South African resident — and equally under GDPR if you are based in the EU — you have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Ask us to correct any inaccurate or incomplete information.
Request that we delete your personal information from our records.
Object to your information being used for direct marketing at any time.
Withdraw consent for processing at any time, without affecting prior lawful processing.
Lodge a complaint with the South African Information Regulator if you believe your rights have been violated.
To exercise any of these rights, contact us at hello@shakemediahub.com. We will respond within 30 days.
To contact the South African Information Regulator directly: inforegulator.org.za
Data security
We take reasonable technical and organisational measures to protect your personal information against loss, theft, and unauthorised access. Our website runs on HTTPS (SSL encrypted). Access to data held in our email platform and analytics tools is restricted to authorised personnel only.
No method of transmission over the internet is 100% secure. If we become aware of a data breach that affects your rights, we will notify you and the Information Regulator as required by POPIA.
Links to other websites
Our site contains links to third-party websites and brand pages. Once you leave Shake Media Hub, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any site you visit.
Changes to this policy
We will update this Privacy Policy from time to time as our operations evolve or when legislation requires it. The date at the top of this page will always reflect the most recent revision. For significant changes, we will notify newsletter subscribers by email.
Contact us about your privacy
If you have any questions, requests, or concerns about how we handle your personal information, please reach out:
📍 Johannesburg, South Africa
We aim to respond to all privacy-related requests within 30 days as required by POPIA.